Portrait Drawing and Painting With Ann Moeller

Lowe Mill has a marvelous selection of restaurants and bar with beer, and non-alcoholic options. There will also be a selection of beverages you may partake in the studio, as well as feel free to bring your own.

At the end of the class there will be a photo session with the model. If you want to take photos during the class, please hand the camera to the teacher, who will take the picture for you. This ensures our model's comfort.

Our models and staff are well compensated, however they are also very professional and love encouragement from party goers. We recommend a 15% tip.

Refund Policy for Class Packages

We understand that plans change and want to provide a fair and transparent refund policy for class packages. Please review the terms below:

Cancellations Before Any Sessions Are Used

Participants may receive a full refund if they cancel before attending any sessions in the package.

Cancellations After One or More Sessions Are Used

Refunds will be prorated based on the number of sessions used at the single-session rate (not the discounted package rate) and will be reduced to include the processing fees charged by the payment processor. An administrative fee of $25 will also be deducted from the total refund.

Example: If a 4-session package costs $150 (at $37.50/session), payment processing fees are 2.9% +.30 per transaction (as of 2025 and are subject to change) and one session has been used, the refund will be calculated as follows:

If a 4-session package costs $150 (at $37.50/session), and payment processing fees are 2.9% + $0.30 per transaction (as of 2025 and subject to change), and one session has been used, the refund will be calculated as follows:

• Package Price: $150
• Payment Processing Fees: (2.9% of $150) + $0.30 = $4.65
• Per-Session Rate (at full package price): $37.50
• Used Session(s): 1 session = $37.50
• Administrative Fee: $25
• Final Refund Amount for remaining 3 sessions: $82.85

This ensures that refunds fairly account for the session(s) attended, the non-refundable processing fees incurred at the time of payment, and the administrative fee for handling cancellations and adjustments.

Transfers

Class packages are non-transferable. Unused sessions may not be transferred to another person or applied toward a different class or event.

Expiration of Packages

Packages must be used within the time frame specified at the time of purchase (e.g., 6 months from the first session). Refunds or extensions will not be granted for unused sessions after the expiration date.

Cancellations by the Organizer

If the organizer cancels a class included in your package, participants will be given the option to:

• Reschedule the session.
• Apply the missed session toward a future class.
• Receive a prorated refund for the canceled session(s) at the package rate.

Emergency Situations

If participants are unable to complete their package due to unforeseen circumstances, they may contact us to discuss options for partial refunds. Requests will be evaluated on a case-by-case basis.

Policy for Instructor Discontinuation

We strive to provide a consistent and high-quality learning experience for all participants. However, in the rare event that an instructor discontinues teaching before a class package or session series is completed, the following policy will apply:

Instructor Discontinuation Before the Start of a Class Package

If the instructor is no longer available before the first session begins, participants will receive the option to:

• Transfer to another class of equal value.
• Receive a full refund.

Instructor Discontinuation Mid-Series (After One or More Sessions Have Been Completed)

If the instructor is no longer available to complete a class package, participants will receive a pro-rated refund based on the number of remaining sessions.

Replacement Instructor

If a suitable replacement instructor is available, the class will continue as scheduled. In this case, refunds will not be issued unless the participant opts out before attending a session with the new instructor.

Special Considerations

If the instructor discontinuation is temporary due to an emergency, sessions may be rescheduled rather than refunded. We will communicate any changes as soon as possible and do our best to accommodate participants.